Cowboy

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Explore the Cowboy app and solve common issues effortlessly.

Cowboy App

How to reconnect your iPhone to your Cowboy bike.

I can't connect to my bike with my iPhone. What can I do?

How to reconnect your Android phone to your Cowboy bike.

I can't connect to my bike with my Android phone. What can I do?

My rides aren't uploading or only show partial data. What can I do?

Solve your issue: I can't update my bike firmware

I can't update my bike. How can I solve it?

Is my phone compatible with the Cowboy App?

How can I share my bike with someone else?

How is the connection between the bike and the app established?

Can I ride my Cowboy bike without a smartphone?

In this article, you'll find all the information that will help you increase your chances of finding your bike back.

What to do in the event of theft?

Information to help you if you've had an accident

I had an accident - what should I do?

An issue with your app or with the connection to your bike? Click here.

Frequent Questions & Troubleshooting

Unlocking and locking your bike

Auto Unlock and Auto Lock

Control your bike with Siri

Control your motor assistance

Find My Bike & Theft Alerts

Crash Detection

Apple Health integration

Strava integration

Apple Watch app

Wear OS / Google watch app

Manage your settings

My Account

Safety alerts

Share my Ride

Widgets and Live Activities

Calories burned display

Your rider profile

Your personal records

Change the app's language

Race against other Cowboy riders, or push yourself with bite-sized challenges that get trickier as you progress through the levels.

In-Ride Games

Celebrate your progress as you go with fun In-Ride Milestones.

In-Ride Milestones

Functionalities

Become a beta tester

Beta Program

Data & privacy protection

Illegal third-party apps

Account deletion

Can I manage my notification preferences?

Privacy & Safety

Back to the shop

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cowboy.com

Find answers and get help from Intercom Support and Community Experts

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