The Apple Health integration is supported from the iOS app 3.5.0. It is available for all iOS riders after purchasing the Cowboy Connect feature, no matter their bike model or firmware version.

Head to Settings → Your account → Integrations and tap on Apple Health to export all your past rides and have all your future ones exported, too.

The Apple Health feature allows you to add all your Cowboy rides to Apple Health. Upon activation, all your past rides will be exported. Our app will then automatically synchronize all your future rides.

You’ll be able to visualize how many kilometers you cycled by bike (’Cycling Distance’), how long your workout was (’Workouts’), and how much calories you burned (’Active Energy’). Note that Apple Health doesn’t allow you to track and visualize the route you’ve taken. This integration also prevents us from displaying your heart rate data within our app.

If you own an Apple Watch, we advise you not to activate this functionality and keep on creating your own workouts with your watch if you want your heart rate data to be recorded. We can’t prevent your watch from asking you whether you want to start a workout, and we can’t prevent duplicated workouts from being created.

This synchronization can only work if you grant Cowboy access to Apple Health. If you delete the app and reinstall it later, this permission will be lost, and you’ll need to activate it again.

First, confirm that you grant us the necessary authorizations. Open Apple Health and go to Browse → Account → Apps → Cowboy to confirm you allowed all the writing access. This authorization gets lost whenever you delete the app and must be granted again.

Then, ensure you didn’t grant access to Apple Health on another device using another Apple account. If it’s the case, only the first phone that will be notified about the trip will post it to its linked Apple Health account.

All the rides you see in our app should be posted to Apple Health within a few minutes after opening the Cowboy app in the foreground. If it’s not the case, and you ensured you granted us access and they were not posted on another Apple Health account, you can contact our customer support through the in-app chat.

You can do it on Apple Health directly. You can see all the data we exported in Browse → Account → Apps → Cowboy → “Data from Cowboy”. You’ll be unable to export those rides again, so make sure you want to delete them.

Note when deleting a ride on our app, you aren’t automatically deleting it from Apple Health as well. You must delete it on that platform, too.

Reinstall the app on your new phone. You’ll be able to grant us access to your new account. All the rides that have not been synced yet to Apple Health will appear on your new account.