If you have a Cowboy 2 or a more recent bike model, you can ride your bike without a smartphone.

You can turn on the Cowboy bike and keep riding once it’s already on without a smartphone connection.

If you are without a phone or your phone has run out of battery, you can always turn the bike on by removing and reinserting the battery for 10 seconds. This Manual Unlock feature will cause the bike to spring into life.

You can rest easy – it’s totally secure as only you can take the battery out using your unique battery key. As an additional safety measure in the event of theft, you can rapidly deactivate Manual Unlock by toggling ‘Find My Bike’ mode in the app.

However, connectivity is at the Cowboy's design core, and connection via the app is recommended for the best possible riding experience. The preferred way to wake up the bike is using the Auto Unlock feature or Siri voice command. Learn about all the ways to unlock your bike here.

For Cowboy 1s, you need your smartphone to turn on the bike's electrical assistance. Once on, the bike stays on. That means that if your smartphone connection fails during your ride, the bike will continue working normally.

However, you can only turn it off at the end of your ride by removing the battery. To circumvent this, you can activate Auto Lock in the app's bike settings to ensure that your bike automatically shuts down when you stop using it.