An issue with your app or with the connection to your bike? Click here.
I can't connect to my bike with my iPhone. What can I do?
I can't connect to my bike with my Android phone. What can I do?
My rides aren't uploading or only show partial data. What can I do?
I can't update my bike. How can I solve it?
Is my phone compatible with the Cowboy App?
How can I share my bike with someone else?
How is the connection between the bike and the app established?
Can I ride my Cowboy bike without a smartphone?
What to do in the event of theft?
I had an accident - what should I do?