Frequent Questions & Troubleshooting
An issue with your app or with the connection to your bike? Click here.
By Levi and 4 others5 authors10 articles
- I can't connect to my bike with my iPhone. What can I do?
- I can't connect to my bike with my Android phone. What can I do?
- My rides aren't uploading or only show partial data. What can I do?
- I can't update my bike. How can I solve it?
- Is my phone compatible with the Cowboy App?
- How can I share my bike with someone else?
- How is the connection between the bike and the app established?
- Can I ride my Cowboy bike without a smartphone?
- What to do in the event of theft?
- I had an accident - what should I do?
