Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (Cowboy Classic/Cruiser/Cruiser ST)

Solve the issue: Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (Cowboy Classic/Cruiser/Cruiser ST)

George from Cowboy avatar
Written by George from Cowboy
Updated over a week ago

How do i know i have this issue?

Your pedals will be misaligned, or your crank arms or pedals have become loose. They may become loose enough that they fall off.

Additionally, the thread on your pedal screws will be worn/damaged, so that you cannot adjust the pedals yourself.

What causes this issue?

This happens when the pedals are installed incorrectly - e.g. installing the left pedal on the right crank and vice versa.

Is this issue covered by warranty?

Where to have this issue fixed

This issue is not specific to Cowboy bikes, so the quickest and easiest way to get this fixed is with your local bike shop.

Once you have confirmed your issue with us via your Cowboy app, we will ship you the parts and you can visit your local bike shop with the instructions below.

Spare Parts Required

Once you have confirmed your issue with us via your Cowboy app, we will ship you these parts.

  • Crank arms

  • Spindle bolt

  • If required, pedal set.

Tools Required

Repair Instructions

(You can share these instructions with your local bike shop)

  • Step 1: If it's the first time, tighten the crank arm to 35-45Nm.

  • Step 2: Replace the crank using this tutorial

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