How do i know i have this issue?
You will hear a clicking noise from the pedal crank. This typically happens at every complete crank rotation, at the same spot, when pushing hard on the pedals.
What causes this issue?
This can be caused when the crank arm and bottom bracket which requires cleaning.
Is this issue covered by warranty?
Where to fix your bike
This issue is not specific to Cowboy bikes, and you do not need spare parts, so it's quickest to visit your local bike shop who will be able to fix this in a few minutes.
Local Bike shop: We recommend visiting your local favourite bike shop to easily and quickly fix this issue. Just ask them to check your pedals and crank. You can share the instructions (see below) with the bike shop if needed.
Cowboy Certified Bike Shop: If you are near a Cowboy Certified Bike Shop, you can also drop in there. Check our map here
Self repair: If you are handy, you can check the videos below and try it out yourself.
What tools are needed?
8mm Allen Key
Crank Puller (Example, not provided in Cowboy tools box)
Repair Instructions
(You can share these instructions with your local bike shop)
Step 1: First, make sure the clicking sound isn't coming from the pedal (tighten the pedal harder).
Step 2: If not, follow this tutorial. You will remove the crank arm (usually the non-drive side one, action is the same on the drive side), clean any debris that could have accumulated there and reattach the crank arm.