How do I know I have this issue?
You will hear a clicking noise coming from the pedal crank. This typically occurs at each complete crank rotation, at the same spot, when applying significant pressure on the pedals.
What causes this issue?
This can be caused when the crank arm and bottom bracket require cleaning.
Is this issue covered by warranty?
Where to fix your bike
This issue is not specific to Cowboy bikes, and you do not need spare parts, so it's quickest to visit your local bike shop, which will be able to fix this in a few minutes.
Local Bike Shop: We recommend visiting your local bike shop to easily and quickly fix this issue. Just ask them to check your pedals and crank. If needed, you can share the instructions (see below) with the bike shop.
Cowboy Certified Bike Shop: You can also drop in there if you are near a Cowboy Certified Bike Shop. Check our map here.
Self-repair: If you are handy, you can check the videos below and try it out yourself.
What tools are needed?
8mm Allen Key
Crank Puller (Example, not provided in Cowboy tools box)
Repair Instructions
(You can share these instructions with your local bike shop)
Step 1: First, ensure the clicking sound isn't coming from the pedal (tighten the pedal harder).
Step 2: If not, follow this tutorial. You will remove the crank arm (usually the non-drive side one; the action is the same on the drive side), clean any debris that could have accumulated there and reattach the crank arm.