Cowboy

Florian from Cowboy

Levi from Cowboy

Laura from Cowboy

Get tips, tools, and guides for maintaining and repairing your bike.

Maintenance & Repairs

Maintenance for Cowboy Cruiser, Cruiser ST and Classic

Tips for storing your bike when it's not being used for a longer period of time or when riding during the winter months.

Bike and battery storage best practices

Please find the main tutorials for maintenance operations, basic repairs and accessories.

Basic Tutorials

Paint damages and scratches

Advice and tutorials on how to maintain your bike

Maintenance

Cruiser, Cruiser ST and Classic

Solve the issue: Lost/Loose/Broken Spoke (Cowboy Classic/Cruiser/Cruiser ST)

Lost/Loose/Broken/Bent Spoke (Cowboy Classic/Cruiser/Cruiser ST)

Solve the issue: Untrue Wheel (Cowboy Classic/Cruiser/Cruiser ST)

Untrue Wheel (Cowboy Classic/Cruiser/Cruiser ST)

How to solve the issue: Misaligned Mudguard/Fender (Cowboy Classic/Cruiser/Cruiser ST)

Misaligned Mudguard/Fender (Cowboy Classic/Cruiser/Cruiser ST)

How to solve: Damaged/torn tire (Cowboy Classic/Cruiser/Cruiser ST)

Damaged/torn tire (Cowboy Classic/Cruiser/Cruiser ST)

Tire and Wheel Repair Guides for Cruiser, Cruiser ST and Classic

Tire, Wheel Repairs

How to resolve the issue: Soft Brakes (Cowboy Classic/Cruiser/Cruiser ST)

Soft or Leaking Brakes (Cowboy Classic/Cruiser/Cruiser ST)

How to solve: Rattling Noise from Brake Lever (Cowboy Classic/Cruiser/Cruiser ST)

Rattling Noise from Brake Lever (Cowboy Classic/Cruiser/Cruiser ST)

Solution when the brake pads are rubbing against your brake disc, root cause: brake pad and caliper (Cowboy Classic/ Cruiser/Cruiser ST)

Brake pad rubbing against brake disc (Caliper or brake pad) (Cowboy Classic/ Cruiser/Cruiser ST)

How to solve issues caused by brake pads are rubbing against your brake disc (Cowboy Classic/Cruiser/Cruiser ST)

Brake pad rubbing against brake disc (warped disc) (Cowboy Classic/Cruiser/Cruiser ST)

How to solve the issue: Noisy Brake Whilst Braking (Cowboy Classic/Cruiser/Cruiser ST)

Noisy Brake Whilst Braking (Cowboy Classic/Cruiser/Cruiser ST)

Brake Repair Guides for Cruiser, Cruiser ST and Classic

Brake Repairs

Solve the issue: Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (Cowboy Classic/Cruiser/Cruiser ST)

Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (Cowboy Classic/Cruiser/Cruiser ST)

How to solve: Noise from Bottom Bracket (Cowboy Classic/Cruiser/Cruiser ST)

Noise from Bottom Bracket (Cowboy Classic/Cruiser/Cruiser ST)

How to solve the issue: Crank - Crank Arm Loose (Cowboy Classic/Cruiser/Cruiser ST)

Crank - Crank Arm Loose (Cowboy Classic/Cruiser/Cruiser ST)

How to solve the issue: Belt - Broken/Damaged Belt (Cowboy Classic/Cruiser/Cruiser ST)

Belt - Broken/Damaged Belt (Cowboy Classic/Cruiser/Cruiser ST)

How to solve: Belt - Falling Off Due To Low Tension (Cowboy Classic/Cruiser/Cruiser ST)

Belt - Falling Off Due To Low Tension (Cowboy Classic/Cruiser/Cruiser ST)

How to solve the issue: Clicking Noise from Crank (Cowboy Classic/Cruiser/Cruiser ST)

Clicking Noise from Crank (Cowboy Classic/Cruiser/Cruiser ST)

Pedal, Crank and Belt Repair Guides for Cruiser, Cruiser ST and Classic

Pedal, Crank, Belt Repairs

How to solve the issue: Noise From Damaged Headset Bearing (Cowboy Classic/Cruiser/Cruiser ST)

Noise From Damaged Headset Bearing (Cowboy Classic/Cruiser/Cruiser ST)

Cockpit, Wireless Charging Repairs Guides for Cruiser, Cruiser ST and Classic

Cockpit, Wireless Charging Repairs

How to solve; Broken/Worn/Slipping Seat Clamp (Cowboy Classic/Cruiser/Cruiser ST)

Broken/Worn/Slipping Seat Clamp (Cowboy Classic/Cruiser/Cruiser ST)

How to solve: Broken Seat Clamp Screws (Cowboy Classic/Cruiser/Cruiser ST)

Broken Seat Clamp Screws (Cowboy Classic/Cruiser/Cruiser ST)

How to solve: Broken/Worn Seat Clamp Screws (Cowboy Classic/Cruiser/Cruiser ST)

Worn Seat Clamp Screws (Cowboy Classic/Cruiser/Cruiser ST)

Seat & Saddle Repairs Guides for Cruiser, Cruiser ST and Classic

Seat & Saddle Repairs

Mélanie from Cowboy

Cowboy 1, 2 and 3

Solve the issue:  Lost/Loose/Broken/Bent Spoke (C1, C2, C3)

Lost/Loose/Broken/Bent Spoke (C1, C2, C3)

Solve the issue: Untrue Wheel (C1, C2, C3)

Untrue Wheel (C1, C2, C3)

Solve the issue: A Tire Puncture (C1, C2, C3, Cowboy Classic, Cruiser, Cruiser ST)

Tire Puncture (All models)

How to solve; Damaged tire side wall (C1, C2, C3)

Damaged/torn tire (C1, C2, C3)

Tire & Wheel Repair Guides for Cowboy 1, 2 and 3

Soft Brakes (C1, C2, C3)

How to solve the issue: Noisy Brake Whilst Braking (C1, C2, C3)

Noisy Brake Whilst Braking (C1, C2, C3)

How to solve issues caused by brake pads are rubbing against your brake disc (C1, C2, C3)

Brake pad rubbing against brake disc (C1, C2, C3)

Here is the solution when your brake pads are rubbing against your brake disc, root cause is brake pad and caliper (C1, C2, C3)

Brake pad rubbing against brake disc (Caliper or brake pad) (C1, C2, C3)

How to solve: Rattling Noise from Brake Lever (C1, C2, C3)

Rattling Noise from Brake Lever (C1, C2, C3)

How to solve the issue: Noise from Damaged Headset Bearing (Cowboy 1, Cowboy 2, Cowboy 3)

Noise from Damaged Headset Bearing (Cowboy 1, Cowboy 2, Cowboy 3)

Brake and Handlebar Repair Guides for Cowboy 1, 2 and 3

Brake and Handlebar Repairs

Solve the issue: Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (C1, C2, C3)

Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (C1, C2, C3)

How to solve the issue: Crank - Crank Arm Loose (C1+, C2, C3)

Crank - Crank Arm Loose (C1+, C2, C3)

How to solve the issue: Belt - Broken/Damaged Belt (C1, C2, C3)

Belt - Broken/Damaged Belt (C1, C2, C3)

How to Solve: Noise from Bottom Bracket (C1, C2, C3)

Noise from Bottom Bracket (C1,C2,C3)

How to solve the issue: Clicking Noise from Crank (C1, C2, C3)

Clicking Noise from Crank (C1, C2, C3)

How to solve: Belt - Falling Off Due To Low Tension (C1, C2, C3)

Belt - Falling Off Due To Low Tension (C1, C2, C3)

Pedal, Crank, Belt Repair Guides for Cowboy 1, 2 and 3

How to solve: Broken.Seat Clamp Screws (C1, C2, C3)

Broken Seat Clamp Screws (C1, C2, C3)

How to solve: Broken/Worn Seat Clamp Screws (C1, C2, C3)

Worn Seat Clamp Screws (C1, C2, C3)

How to solve; Broken/Worn/Slipping Seat Clamp (C1, C2, C3)

Broken/Worn/Slipping Seat Clamp (C1, C2, C3)

Seat & Saddle Repair Guides for Cowboy 1, 2 and 3

Service Budget for B2B/Leasing

Alexandra Strohm

B2B & Leasing Repairs

Back to the shop

Find a certified partner

cowboy.com

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you