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Noise from Damaged Headset Bearing (Cowboy 1, Cowboy 2, Cowboy 3)

How to solve the issue: Noise from Damaged Headset Bearing (Cowboy 1, Cowboy 2, Cowboy 3)

Florian from Cowboy avatar
Written by Florian from Cowboy
Updated over 4 months ago

What causes this issue?

The headset has two bearings, which can get dusty or damaged over time.

How do I know I have this issue?

When turning the handlebar from side to side or applying pressure on it (e.g., pushing the bike forward with the front brake engaged), you will hear a noise from the front fork area.

Is this issue covered by warranty?

How to fix this issue?

  • *Recommended—Bike shop: To easily and quickly fix this issue, we recommend visiting your local favourite bike shop and sharing the instructions below.

  • Self-repair: If you are handy, you can check the videos below and try it out yourself.

What spare parts are needed?

  • If necessary, headset bearings can be ordered through our Cowboy service team. You can reach out to us via the app.

What tools are needed?

  • 3mm Allen Key (provided in the Cowboy toolbox)

  • 4mm Allen Key (provided in the Cowboy toolbox)

  • 5mm Allen Key (provided in the Cowboy toolbox)

  • 8mm Allen Key

  • Torx 25 Key

  • Grease

Repair Instructions

(If you are using a bike shop, you can show these instructions to them)

Please find a video tutorial here

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