How do I know I have this issue?
Your tyre will be torn, ripped or damaged at the side as in this picture below.
What causes this issue?
This issue is normally caused by an impact/accident and/or from wear and tear over time.
Is this issue covered by warranty?
Where to have this issue fixed
This issue is not specific to Cowboy bikes, so it's quickest to visit your local bike shop who will be able to fix this in a few minutes. You do not need specific Cowboy parts for this, any bike shop will have them in stock.
Local Bike shop: We recommend visiting your local favourite bike shop to easily and quickly fix this issue, sharing the instructions below.
Cowboy Certified Bike Shop: If you are near a Cowboy Certified Bike Shop, you can also drop in there. Check our map here
Spare Parts
Repair Instructions
(You can share these instructions with your local bike shop)
Repair puncture - front wheel (same as C1-3, using 8mm Allen Key)