Cowboy FAQ
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Go to Cowboy
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Advice and answers from the Cowboy Team

Accessories

All about our accessories

Florian from Cowboy avatar
1 author2 articles

Accidents

What to do if you had an accident?

Florian from Cowboy avatar
1 author1 article

After-Sales Support

Your order was delivered, what now?

Levi from Cowboy avatar
1 author6 articles

App

Your account, settings, connection, functionalities...

Florian from Cowboy avatarMélanie from Cowboy avatarHelen from Cowboy avatar
7 authors24 articles

Bike

Everything you need to know about our bikes

Florian from Cowboy avatarHelen from Cowboy avatarLevi from Cowboy avatar
3 authors22 articles

B2B Purchase & Leasing

All possibilities to lease our bikes

Eva from Cowboy avatarLevi from Cowboy avatarHandren from Cowboy avatar
3 authors4 articles

Data

Access/delete your data

Florian from Cowboy avatar
1 author1 article

Delivery

How/Where do we ship the bikes

Levi from Cowboy avatarMélanie from Cowboy avatar
2 authors3 articles

Documents

Invoice, certificates...

Florian from Cowboy avatar
1 author2 articles

Feedback

Give your opinion

Florian from Cowboy avatar
1 author2 articles

My order

Where is my order, how do I cancel it, how do I change it, I have an issue with my order...

Florian from Cowboy avatarTanguy Goretti avatar
2 authors5 articles

Partnerships

Collab, suppliers, bike shops, work with us...

Florian from Cowboy avatar
1 author3 articles

Purchase

All questions about purchasing a Cowboy bike/accessory

Mélanie from Cowboy avatarFlorian from Cowboy avatarGeoffrey from Cowboy avatar
5 authors8 articles

Services

Insurance, Cowboy Care, Brand Stores, Bike Shops, Bike Rental...

Eva from Cowboy avatarMarta from Cowboy avatarFlorian from Cowboy avatar
4 authors6 articles

Specifications

All specs of our bikes

Levi from Cowboy avatarEva from Cowboy avatarFlorian from Cowboy avatar
3 authors5 articles

Test Rides

All you need to know if you would like to test our bikes

Levi from Cowboy avatar
1 author1 article

Repairs & Tutorials

Click here if you need advice on maintenance, repairs, or connecting to your bike

George from Cowboy avatarMélanie from Cowboy avatarHenri from Cowboy avatar
9 authors51 articles
Cowboy FAQ