Broken/Worn/Slipping Seat Clamp (Cowboy Classic/Cruiser/Cruiser ST)

How to solve; Broken/Worn/Slipping Seat Clamp (Cowboy Classic/Cruiser/Cruiser ST)

George from Cowboy avatar
Written by George from Cowboy
Updated over a week ago

How will I know if I have this issue?

Your seat post will slip down despite the screws being OK and tightened.

What causes this issue?

The seat clamp can become soft over time because of frequent saddle adjustment.

Is this issue covered by warranty?

Where to have this issue fixed?

Once you have confirmed your issue with us via your Cowboy app, we will ship you the parts. Once you have received them, it's quickest to visit your local bike shop who will be able to fix this in a few minutes. You can also try yourself, if you are handy!

  • Bike shop: We recommend visiting your local favourite bike shop to easily and quickly fix this issue, sharing the instructions below.

  • Self Repair: You can check out the video tutorials and if you are handy, try them yourself!

Spare Parts Required

Seat clamps are available via our Cowboy support team, reach out to us via the app.

Tools Required

  • 4mm Allen Key (Provided in the Cowboy tools box)

  • Security 4mm Allen Key

Repair Instructions

(You can share these instructions with your local bike shop)

Did this answer your question?