App functionalities
The Cowboy watch app allows you to:
lock and unlock your bike more easily with your watch
control your bike settings (lights, motor assistance, …) with your watch
monitor your heart rate while riding
retrieve your heart rate data on your trips history
This app is a companion app that uses your smartphone to connect with your bike. So keep your phone with you at all times when riding.
Which watches are supported?
All watches running Wear OS 3 or later are supported. Wear OS is a version of Google's Android operating system designed for smartwatches. It’s being used in many watches like the Samsung Galaxy Watch (version 4 or later), the Google Pixel Watch, the Fossil Gen 6, and more.
How to install the app on your watch
Make sure the app on your smartphone is up-to-date. You must run the app 4.2 or later.
Open the watch Play Store, and install the Cowboy app.
How are the heart rate zones calculated
The effort zones are defined as follows:
Zone 1: < 60% * max heart rate
Zone 2: 60%-70% * max heart rate
Zone 3: 70%-80% * max heart rate
Zone 4: 80-90% * max heart rate
Zone 5: >90% * max heart rate
Your max heart rate is estimated based on your age and gender.
Having issues with your watch?
Can’t unlock bike with watch
Make sure you have your smartphone on you so your watch can connect to it
Follow these trips & tricks to make your phone connect to your bike again
Missing heart rate data
It is normal to experience a slight delay before your heart rate appears on your ride dashboard. We also have no control over how frequently your heart rate data updates.
If you are certain that your heart rate was displayed during your ride but it does not appear in your ride history, please contact our support team through our in-app chat.