How do I know I have this issue?
You notice that a spoke has come loose to the point where it can be turned by hand, or it is completely detached, broken, or bent.
What causes this issue?
This issue is normally caused by an external impact (e.g. accident) or normal wear on older bikes.
Is this issue covered by warranty?
Where to have this issue fixed?
This issue is not specific to Cowboy bikes, so it's quickest to visit your local bike shop. They can fix it in a few minutes. You do not need specific Cowboy parts for this; any bike shop will have them in stock.
If your spoke is bent, it is not a safety issue, but your local bike shop can also examine it.
Local Bike Shop: We recommend visiting your local bike shop to easily and quickly fix this issue, sharing the instructions below.
Cowboy Certified Bike Shop: You can also drop in there if you are near a Cowboy Certified Bike Shop. Check our map here.
Repair Instructions
(You can share these instructions with your local bike shop)
Step 1: First, check that the rim isn't damaged around the spot where the spoke broke. If it is, replace the wheel or the rim.
Step 2: If the wheel does not need replacing, then replace the spoke using this tutorial
Note: We also have a rim tape inside the rim. The rim tape should be removed to access the spoke from inside the rim (simply push it aside with a small pointy tool), then reinstalled before remounting the tyre.
(To remove the rear wheel, use this tutorial)