How do I know I have this issue?
You notice that a spoke came loose, to the point where it can be turned by hand, or it is completely detached or broken, or the spoke it bent.
What causes this issue?
This issue is normally caused by an external impact (e.g. accident), or normal wear on older bikes.
Is this issue covered by warranty?
Where to have this issue fixed
This issue is not specific to Cowboy bikes, so it's quickest to visit your local bike shop who will be able to fix this in a few minutes. You do not need specific Cowboy parts for this, any bike shop will have them in stock.
If the spoke is bent, it is not a safety issue but your local bike shop can also address this as well.
Local Bike shop: We recommend visiting your local favourite bike shop to easily and quickly fix this issue, sharing the instructions below.
Cowboy Certified Bike Shop: If you are near a Cowboy Certified Bike Shop, you can also drop in there. Check our map here
Repair Instructions
(You can share these instructions with your local bike shop)
Step 1: First check that the rim isn't damaged around the spot where the spoke broke. If it is, replace the wheel, or the rim.
Step 2: If the wheel does not need replacing, then replace the spoke using this tutorial
Note; Note that we also have a rim tape inside the rim. The rim tape should be removed to access the spoke from inside the rim (simply push it aside with a small pointy tool), then be reinstalled before remounting the tire.
(To remove the rear wheel, use this tutorial)