When it comes to locking/unlocking your Cowboy, you have various options to suit your daily rhythm. Check out the ways to lock/unlock your particular Cowboy model.
Cowboy 3, Cruiser, Cruiser ST, Classic
You can unlock the Cowboy 3 / Cowboy Cruiser/ST/Classic /Cowboy 4/ST in all the ways listed here:
App Unlock
This method lets you turn on the bike in the Cowboy app. Simply press and hold the unlock icon and see the bike spring into life. You're now in the right place to plan your route, turn on your lights, and adjust your ride settings directly in the app.
Siri Unlock
With Siri activated on your iPhone, the bike is ready to ride at your command – using just your voice. Learn more.
Manual Unlock
We designed this feature as the ultimate fall-back. If you forgot your phone or its battery just died, do the following: With a turn of the key, take out the battery and push it back within 20 seconds to kickstart the engine.
You can rest easy – it’s totally secure as only you can take the battery out using your unique battery key. As an extra security measure in case of theft, you always have the option to deactivate Manual Unlock by toggling ‘Find My Bike’ in the app.
We also made sure that your bike lights always start up when manually unlocking the bike.
That said, connectivity is at the design core of the Cowboy. Connecting via the app is essential to get the latest firmware updates installed and to receive maintenance advice specific to your bike straight from the Cowboy team. The preferred way to wake up the bike is using the Auto Unlock feature or with Siri voice command.
Locking
Once you finished your trip, you can click on the lock icon on your app to lock your bike.
You can use Auto Lock to turn off your bike automatically when you walk away from it. Your bike will lock itself within just a few seconds from the moment you get sufficiently away from it. In case you lost the Bluetooth connection to your bike and it can’t sense you walked away, it will automatically lock itself after 5 minutes of inactivity. We use multiple sensors to confirm you’re not using your bike anymore and we can safely lock it.
Cowboy 2
Unlocking
App Unlock: This method lets you turn on the bike in the Cowboy app. Simply press and hold the unlock icon and see the bike spring into life. You're now in the right place to plan your route, turn on your lights, and adjust your ride settings directly in the app.
Siri Unlock: With Siri activated on your iPhone, the bike is ready to ride at your command – using just your voice. Learn more.
Auto Unlock: As you approach, the bike senses your connection and comes alive. Keyless, effortless, slick – jump on and ride off.
Locking
Once you finished your trip, you can click on the lock icon on your app to lock your bike.
You can use Auto Lock to turn off your bike automatically when you walk away from it. Your bike will lock itself within just a few seconds from the moment you get sufficiently away from it. In case you lost the Bluetooth connection to your bike and it can’t sense you walked away, it will automatically lock itself after 5 minutes of inactivity. We use multiple sensors to confirm you’re not using your bike anymore and we can safely lock it.
Cowboy 1
Unlocking
App Unlock: This method lets you turn on the bike in the Cowboy app. Simply press and hold the unlock icon and see the bike spring into life. You're now in the right place to plan your route, turn on your lights, and adjust your ride settings directly in the app.
Siri Unlock: With Siri activated on your iPhone, the bike is ready to ride at your command – using just your voice. Learn more.
Locking
Once you finished your trip, you can click on the lock icon on your app to lock your bike.
On Cowboy 1, you also have access to an Auto Lock timer to turn off your bike automatically after a period of inactivity. You can set the timer to 2 minutes, 5 minutes, 10 minutes or 30 minutes after you stopped pedalling.