Where do you deliver your bikes?
We are currently shipping our bikes to Austria, Belgium, France (excluding Corsica), Germany, Luxembourg, the Netherlands, mainland Britain (England, Wales and Scotland as far north as, and including, Edinburgh and Glasgow), Italy, Spain (excluding the Balearic Islands and the Island of Tenerife), Sweden and Denmark.
We plan to launch deliveries, test rides, and after-sales service in other countries in the future. We don't have specific launch dates yet, but if you subscribe to our newsletter, we'll happily keep you posted once we arrive in your home country.
For our Circular bikes, we are currently shipping them exclusively to Belgium, the Netherlands, Germany, and France.
How does the delivery happen in my country?
Kindly note that the delivery partner will deliver your bike to the entrance of your house or building.
If you live in an apartment, they cannot carry the bike upstairs to your door. In that case, the bike will be dropped off at the main entrance of the building.
Belgium, the Netherlands and Luxembourg
Belgium, the Netherlands and Luxembourg
If you live in Belgium, the Netherlands or Luxembourg, your bike will be shipped directly from our warehouse. You can follow your bike with a tracking link that you can always find on your order status page that you received in your confirmation email.
We aim to get your bike to you as quickly as possible. Delivery times can vary depending on the model, chosen colour and configuration, and your location. For the most accurate estimate, select your preferred setup on the product page to see the latest delivery timing.
France
France
You can track your bike using the tracking link you received in your confirmation email. The link is always on the order status page.
Through the tracking link, you can choose the best delivery date for your bike. Please note that no timeframe can be chosen, so the bike can be delivered anytime between 8 a.m. and 6 p.m. on the day you choose. A more precise estimation can be provided on the day of the delivery, but it can change depending on unforeseeable events.
Germany / Austria
Germany / Austria
You can track your bike using the tracking link you received in your confirmation email. The link is always on the order status page.
Italy, Spain, Sweden or Denmark
Italy, Spain, Sweden or Denmark
You can follow your bike with a tracking link that you can always find on your order status page that you received in your confirmation email.
Through the tracking link, you can choose the best delivery date for your bike. Please note that no timeframe can be chosen, so the bike can be delivered anytime between 8 a.m. and 6 p.m. on the day you choose. A more precise estimation can be provided on the day of the delivery, but it can change depending on unforeseeable events.
If you have any questions about your delivery, kindly contact the delivery partner directly using this form. They will reply within approximately two business days.
UK
UK
You can follow your bike with a tracking link that you can always find on your order status page that you received in your confirmation email.
Through the tracking link, you can choose the best delivery date for your bike. Please note that no timeframe can be chosen, so the bike can be delivered anytime between 8 a.m. and 6 p.m. on the day you choose. A more precise estimation can be provided on the day of the delivery, but it can change depending on unforeseeable events.