This FAQ will explain all the different leasing possibilities depending on your country. Choose your country below.
Belgium
Belgium
o2o
o2o
How can I lease a Cowboy bike through o2o?
First, request a personalized Cowboy quote via our website.
Upload the quote in the myo2o Biker tool to initiate the leasing process.
Once the agreement is confirmed between all parties, o2o will share the purchase order with us, and we will place your bike order.
Germany
Germany
mein-dienstrad.de
mein-dienstrad.de
How can I lease a bike through mein-dienstrad.de?
If your employer is registered with mein-dienstrad.de, you first need to create an account on their platform. You can order your Cowboy bike by filling out our leasing form at Lease a Cowboy. We will then place a non-binding offer for you on the mein-dienstrad.de portal, which you can review and confirm.
Do I need to request a quote with mein-dienstrad.de?
No quote is needed! Simply fill out the form on our leasing page to get started. mein-dienstrad.de will provide you with an unbinding offer, which you can accept or reject.
Where can I find the monthly price for a Cowboy bike lease through mein-dienstrad.de?
The monthly leasing price depends on several factors. To calculate this, visit mein-dienstrad.de's website and use their lease calculator, where you can input your details to get a personalized leasing price.
Kazenmeier
Kazenmeier
How can I lease a Cowboy bike through Kazenmaier?
If your employer is registered with Kazenmaier:
Fill out the Cowboy leasing form to start your request.
Cowboy will place a non-binding offer on the Kazenmaier portal, which you can review and confirm.
The offer is then submitted for approval by your employer and Kazenmaier.
Do I need to request a quote with Kazenmaier?
You don’t need to request a quote from Cowboy directly. Cowboy will place an offer in the Kazenmaier portal after you submit the leasing form. Once the offer is in the portal, you can review and confirm it. You can also find the Kazenmaier leasing calculator here.
Where can I find the monthly price for a Cowboy bike lease through Kazenmaier?
To calculate your monthly leasing costs, visit the Kazenmaier portal, where you can see a detailed breakdown after you submit the form.
Bikeleasing-Services (BLS)
Bikeleasing-Services (BLS)
How can I lease a Cowboy bike through BLS (Bikeleasing-Service)?
If your employer is registered with Bikeleasing-Service (BLS), you can lease a Cowboy bike in just a few steps:
Submit your request:
Go to https://www.lease-a-cowboy.com and fill out the leasing form. Be sure to include your correct company code (Firmencode) provided by your employer.
Review your offer:
We’ll upload a non-binding offer to the BLS portal based on your request. You’ll be able to review it there.
Get employer approval:
Once you’ve approved the offer, your employer needs to confirm it in the BLS portal.
Wait for your Übernahmecode:
After final approval, BLS will send you an Übernahmecode (handover code) by email.
Receive and confirm your bike:
Once your bike is delivered, make sure it arrived in good condition. Then send us your Übernahmecode by email so we can confirm the handover in the BLS system.
That’s it! Your lease officially starts after we’ve completed the confirmation in the BLS portal.
💡 If your employer isn’t yet registered with BLS, they can sign up easily at bikeleasing.de.
Do I need to request a quote with BLS?
No quote is needed. Simply fill out the form on our leasing page to get started. BLS will provide you with an unbinding offer, which you can accept or reject.
Where can I find the monthly price for a Cowboy bike lease through BLS?
The monthly leasing price depends on several factors. To calculate this, visit BLS' website and use their lease calculator, where you can input your details to get a personalized leasing price.
What happens at the end of my BLS lease period?
When your lease through Bikeleasing-Service (BLS) comes to an end, you usually have two options. You can either:
Return the bike or
Buy the bike at a discounted price
Around 12 weeks before your lease ends, BLS will contact you directly. Their message will include return instructions and typically also a non-binding purchase offer. For a 36-month lease, this offer is usually 18% of the bike’s original retail price (RRP).
Please note:
This buyout option is not guaranteed in your original contract, as it cannot be confirmed at the start of the lease due to legal tax regulations in Germany.
If you choose to return the bike, just follow BLS’s return process. If you decide to purchase the bike, the payment and ownership transfer will be handled directly through BLS.
Eurorad
Eurorad
How can I lease a Cowboy bike through Eurorad?
If your employer is registered with Eurorad, you can lease a Cowboy bike in just a few steps:
Submit your request:
Go to https://www.lease-a-cowboy.com and fill out the leasing form. Be sure to include your correct Eurorad token provided by Eurorad or your employer.
Review your offer:
We’ll upload a non-binding offer to the Eurorad portal based on your request. You’ll be able to review it there.
Get employer approval:
Once you’ve approved the offer, your employer needs to confirm it in the Eurorad portal.
Wait for your Übernahmecode:
After final approval, Eurorad will send you a takeover token (handover code) by email.
Receive and confirm your bike:
Once your bike is delivered, make sure it arrived in good condition. Then send us your takeover token by email so we can confirm the handover in the Eurorad system.
That’s it! Your lease officially starts after we’ve completed the confirmation in the Eurorad portal.
💡 If your employer isn’t yet registered with Eurorad, they can sign up easily at eurorad.de.
Do I need to request a quote with Eurorad?
No quote is needed. Simply fill out the form on our leasing page to get started. Eurorad will provide you with an unbinding offer, which you can accept or reject.
Where can I find the monthly price for a Cowboy bike lease through Eurorad?
The monthly leasing price depends on several factors. To calculate this, visit Eurorad's website and use their lease calculator, where you can input your details to get a personalized leasing price.
What happens at the end of my Eurorad lease period?
When your lease through Eurorad comes to an end, you usually have two options. You can either:
Return the bike or;
Buy the bike at a discounted price
Around 12 weeks before your lease ends, Eurorad will contact you directly. Their message will include return instructions and typically also a non-binding purchase offer. For a 36-month lease, this offer is usually 18% of the bike’s original retail price (RRP).
Please note:
This buyout option is not guaranteed in your original contract, as it cannot be confirmed at the start of the lease due to legal tax regulations in Germany.
If you choose to return the bike, just follow Eurorad's return process. If you decide to purchase the bike, the payment and ownership transfer will be handled directly through Eurorad.
France
France
Cowboy does not have a direct leasing partner in France yet. The only available option is long-term rental (location longue durée) through a Zenride-affiliated dealer.
Some Cowboy retail partners work with Zenride to offer long-term rental for businesses.
You can find the list of partner stores here: Partner store map
Customers should contact these dealers directly to check whether they can offer a Zenride deal for a Cowboy.
Status: No direct leasing partner — dealer-mediated only (via Zenride)
The Netherlands
The Netherlands
Fietslease Holland
Fietslease Holland
How can I lease a Cowboy bike through Fietslease Holland?
To lease a Cowboy bike via Fietslease Holland:
Do I need to request a quote with Fietslease Holland?
No, you do not need to request a quote from Cowboy directly. Fietslease Holland will manage the leasing process through their own platform and will contact us directly to place your order. Simply get in touch with Fietslease Holland to initiate the process.
Where can I find the monthly price for a Cowboy bike lease through Fietslease Holland?
Visit the Fietslease Holland website to see the pricing options, or use their platform to get personalized leasing details based on your terms.
What happens at the end of the lease?
t the end of your Fietslease Holland lease, you can typically either return the bike, exchange it for a new one, or purchase it outright. Please contact Fietslease Holland directly for the specific terms and options available at the end of your lease period.
Fietsplan (De Nationale Fietsprojecten & Fiscfree)
Fietsplan (De Nationale Fietsprojecten & Fiscfree)
How can I order a Cowboy bike via the Fietsplan using FiscFree?
To order a Cowboy bike, first request a quote from Cowboy. You can request your individual quote at any time via our leasing page — simply select FiscFree, then request your quote. Then log in to your FiscFree account, download a 'bike map' (fietskaart), and fill in the necessary details (brand, type, etc.). Don’t forget to include any extra costs for additional features. Once submitted, the order will go to your employer for approval. After approval, Cowboy will confirm the delivery.
Can I include additional features in the lease with FiscFree?
Yes, make sure to add any additional features such as the Performance upgrade or custom colors to the bike’s total cost in the FiscFree order. If you forget, these costs will be charged to you separately.
Is it possible to buy a second-hand or Circular bike through the Fietsplan?
No, it’s not possible to purchase a Circular bike through FiscFree. Only new bikes can be ordered through the Fietsplan.
Can I order from any bike shop via FiscFree?
You can select a bike from any dealer affiliated with Nationale Fietsprojecten. They work with over 2,800 dealers. You can find one near you by entering your postcode on their website.
Are there any additional costs when ordering through FiscFree?
Make sure to add the extra costs (Performance, colour, etc.) of the bike (indicated on the quote) to the price of the bike, so that it will also be covered by Fietsplan. If not, we'll have to charge this cost separately to you.
Denmark
Denmark
JOOLL
JOOLL
How can I lease a Cowboy bike through JOOLL?
To lease a Cowboy bike via JOOLL:
Visit the JOOLL website and request your bike directly through their platform.
JOOLL will manage the entire process with Cowboy and your employer, including approval and order management.
Do I need to request a quote with JOOLL?
No, you do not need to request a quote from Cowboy directly. JOOLL will manage the leasing process through their own platform. Simply get in touch with JOOLL to initiate the process.
Where can I find the monthly price for a Cowboy bike lease through JOOLL?
Visit the JOOLL website to see the pricing options, or use their platform to get personalized leasing details based on your terms. JOOLL offers low monthly prices and includes insurance and a service plan in the lease package.
What happens at the end of the lease?
At the end of your JOOLL lease (typically 36 months), you can either return the bike, exchange it for a new one, or purchase it outright. If you choose to buy the bike, the service and insurance packages do not carry over to the purchased bike.
Austria
Austria
Jobrad
Jobrad
How can I lease a Cowboy bike through JobRad?
Fill out this form with your contact information to request a quote. We will then place an offer for you in the JobRad Portal.
You’ll be able to view and confirm the offer in your portal.
Once confirmed, the offer will move to an order, which your employer and JobRad must approve.
You will receive a confirmation email once your order has been checked and approved. You'll be riding your Cowboy bike soon!
What are the benefits of leasing a bike through JobRad?
You can calculate the monthly leasing price via the JobRad calculator. By leasing your bike through JobRad, you can save up to 40% compared to a traditional bike purchase. The monthly instalments are simply deducted from your gross salary, providing you with additional tax savings.
How long is the leasing period with JobRad?
The leasing period with JobRad is 36 months or 48 months, with monthly instalments deducted from your gross salary until the end of this period.
What happens if I leave my employer?
Depending on your situation, there are various possibilities. It’s best to discuss your options with your employer.
Can I add the Cowboy theft insurance to my JobRad order?
No, it is not possible to add our theft insurance to your JobRad offer. JobRad has its own insurance against theft, accidents, and damages, which is included in the leasing package.
Can I add accessories to my JobRad order?
Yes, you can add both the bike and accessories to your order. However, please note that smartphone mounts and matching phone cases are not leasable through JobRad and therefore cannot be included in the JobRad offer. For all of our Cowboy models, a smartphone mount is already included with the bike. If you request these accessories in the form, we will create a separate order for you outside of your leasing contract.
Can I lease a Cowboy Circular through JobRad?
No, this is not possible. You can only lease a new bike.
I already purchased a bike with you. Can I use this order to lease via JobRad?
Unfortunately, you cannot switch from a traditional purchase to a JobRad leasing order. The only option is to cancel your existing order and place a new one through JobRad.
I received my Cowboy bike. What are the next steps?
The last step is to confirm the handover on the JobRad platform. Only then will the insurance and leasing begin.
How do I confirm the handover of the bike?
Log in to the JobRad Austria portal.
Please confirm the handover in the portal (this is done with the handover confirmation). Only then does the insurance cover for your JobRad take effect.
What happens if I want to return my Cowboy bike?
In general, this is not possible. When you receive your bike, it is important to check it carefully for any defects or faults. If your bike is delivered with any damage, please contact our customer service. An exchange for the same bike is possible in certain cases.
UK
UK
Cyclescheme
Cyclescheme
Status: Partnership currently on hold
⚠️ Our Cyclescheme partnership is temporarily paused while a few partnership-related points are being reviewed with their team. We hope to offer Cyclescheme again in the future, but there's no confirmed timeline yet.
What should I do if I want a Cowboy through Cyclescheme?
Contact Cowboy customer service for the latest status. We can keep track of your interest and reach out as soon as the partnership becomes available again.
Can I still get updates on this?
Yes! Let us know you'd like to be kept posted, and we'll follow up once we have news or the partnership resumes. Please reach out to us at leasing@cowboy.com.
The Green Commute Initiative (GCI)
The Green Commute Initiative (GCI)
How can I obtain a Cowboy bike through GCI?
Get a Personalised Quote: You can request your individual quote at any time via our leasing page.
Apply for Your GCI Certificate: Use your Cowboy quote to apply for a GCI certificate through The Green Commute Initiative here.
Place Your Cycle to Work Order: Once you have your GCI certificate, reply to the email address you received your quote at and attach your certificate. Alternatively, you can contact leasing@cowboy.com with your quote and certificate.
Order Processing: We'll process your order as soon as possible, and you'll receive a confirmation email once it's complete.
Delivery of Your Cowboy Bike: Your bike will be delivered directly to your door after completing the order.
Where can I find the full price of my order?
To ensure your GCI voucher covers the entire purchase, your quote should include VAT and any applicable shipping costs. You can request the full price via our leasing page — select UK and GCI, then request your quote. Ensure that the voucher amount matches the full order cost.
My GCI certificate is taking longer than two weeks, but my quote is only valid for two weeks. What can I do?
If your GCI certificate is delayed and your quote is close to expiration, we recommend requesting a new quote on the last day of any active promotion. This will lock in the promotion price for another 14 days, allowing time to complete the Cycle to Work process.
When your certificate is ready, reply to the email address you received your quote at and attach your certificate to place your Cycle to Work order. Alternatively, you can contact leasing@cowboy.com with your quote and certificate.
My voucher is higher than my order amount. Will I be charged the full amount or just what I order?
If your voucher amount exceeds your order total, you must add more accessories to match the full voucher value.
Browse accessories here to adjust your order.
Some Cycle to Work providers deduct the full voucher amount from your salary, meaning any unused balance is lost.
If you prefer not to use the full amount, request a new voucher for the exact value you need.
Once you've finalized your selection, reply to your order confirmation email to complete your purchase.
I returned my bike via Cycle to Work—when will I be reimbursed?
Cowboy does not handle reimbursements for Cycle to Work purchases. Your Cycle to Work provider is responsible for processing the refund once the bike has been returned. Please contact them directly for details on your reimbursement timeline.
Blike
Blike
How does the Blike Cycle to Work scheme work with Cowboy e-bikes?
The Blike Cycle to Work scheme empowers employees to select and purchase their ideal Cowboy e-bike. Here’s how it works:
Employees in Control: Employees can choose their preferred Cowboy e-bike, accessories, and plan length directly through the Blike website. They can easily place their order online.
Salary Sacrifice: Once the order is placed, Blike provides detailed instructions for the salary sacrifice deductions that need to be processed through payroll. They can assist with setup in Xero and other accounting systems.
Sign Up: Employees can sign up to Blike via their website. Blike will also arrange test rides for all employees to ensure they find the perfect Cowboy e-bike for their needs.
Approve Orders: As the employer, you will approve each new agreement. Each purchase plan is tied to a separate direct debit, making it simple to track all payments.
Manage Plans: If any employee leaves during their plan term, just let Blike know, and they’ll take care of closing the agreement. They also manage all end-of-plan arrangements with the employee, ensuring a smooth process.
This straightforward approach allows both employees and employers to enjoy the benefits of the Cycle to Work scheme with Cowboy e-bikes, making commuting more enjoyable and sustainable. If you have any further questions, don’t hesitate to reach out to Blike.
Bike2work
Bike2work
How can I obtain a Cowboy bike through Bike2Work?
Register with Bike2Work: Get started by registering as an employee here: Register as an Employee. You'll need to confirm your employer is a registered Bike2Work partner, create your account, and wait for your employer to approve your application. Once approved, you'll receive your Bike2Work voucher/certificate.
Get a Personalised Quote: You can request your individual quote at any time via our leasing page.
Place Your Cycle to Work Order: Once you have your Bike2Work voucher, reply to the email address you received your quote at and attach your voucher. Alternatively, you can contact leasing@cowboy.com with your quote and voucher.
Order Processing: We'll process your order as soon as possible, and you'll receive a confirmation email once it's complete.
Delivery of Your Cowboy Bike: Your bike will be delivered directly to your door after completing the order.
Where can I find the full price of my order?
To ensure your Bike2Work voucher covers the entire purchase, your quote should include VAT and any applicable shipping costs. You can request the full price via our leasing page. Ensure that the voucher amount matches the full order cost.
My Bike2Work voucher is taking longer than two weeks, but my quote is only valid for two weeks. What can I do?
If your voucher is delayed and your quote is close to expiration, we recommend requesting a new quote on the last day of any active promotion. This will lock in the promotion price for another 14 days, allowing time to complete the Cycle to Work process.
When your voucher is ready, reply to the email address you received your quote at and attach your voucher to place your Cycle to Work order. Alternatively, you can contact leasing@cowboy.com with your quote and voucher.
My voucher is higher than my order amount. Will I be charged the full amount or just what I order?
If your voucher amount exceeds your order total, you must add more accessories to match the full voucher value.
Browse accessories here to adjust your order.
Some Cycle to Work providers deduct the full voucher amount from your salary, meaning any unused balance is lost.
If you prefer not to use the full amount, request a new voucher for the exact value you need.
Once you've finalized your selection, reply to your order confirmation email to complete your purchase.
How do I hand over the bike / activate my Cycle to Work scheme once the bike has arrived?
As a final step, please sign the voucher we sent you. You can sign it digitally using the Sejda PDF Editor in just a minute, or print it, sign it by hand, and take a picture of the signed document. Once completed, send it back to us at leasing@cowboy.com to finalize the handover and activate your Cycle to Work scheme.
Enjoybenefits
Enjoybenefits
What is the Cycle to Work program with Enjoy Benefits?
Our Cycle to Work Benefit allows you to save on bikes and accessories, making it a fantastic way to improve your fitness, whether you’re commuting or cycling for leisure.
How can I obtain a Cowboy bike through Enjoy Benefits?
Get a Personalised Quote: You can request your individual quote at any time via our leasing page.
Apply for Your Enjoy Benefits Voucher: Use your Cowboy quote to apply for your Cycle to Work voucher through Enjoy Benefits, via your employer's scheme.
Place Your Cycle to Work Order: Once you have your Enjoy Benefits voucher, reply to the email address you received your quote at and attach your voucher. Alternatively, you can contact leasing@cowboy.com with your quote and voucher.
Order Processing: We'll process your order as soon as possible, and you'll receive a confirmation email once it's complete.
Delivery of Your Cowboy Bike: Your bike will be delivered directly to your door after completing the order.
Where can I find the full price of my order?
To ensure your Enjoy Benefits voucher covers the entire purchase, your quote should include VAT and any applicable shipping costs. You can request the full price via our leasing page. Ensure that the voucher amount matches the full order cost.
My Enjoy Benefits voucher is taking longer than two weeks, but my quote is only valid for two weeks. What can I do?
If your voucher is delayed and your quote is close to expiration, we recommend requesting a new quote on the last day of any active promotion. This will lock in the promotion price for another 14 days, allowing time to complete the Cycle to Work process.
When your voucher is ready, reply to the email address you received your quote at and attach your voucher to place your Cycle to Work order. Alternatively, you can contact leasing@cowboy.com with your quote and voucher.
My voucher is higher than my order amount. Will I be charged the full amount or just what I order?
If your voucher amount exceeds your order total, you must add more accessories to match the full voucher value.
Browse accessories here to adjust your order.
Some Cycle to Work providers deduct the full voucher amount from your salary, meaning any unused balance is lost.
If you prefer not to use the full amount, request a new voucher for the exact value you need.
Once you've finalized your selection, reply to your order confirmation email to complete your purchase.
Vivup
Vivup
How can I obtain a Cowboy bike through Vivup?
Get a Personalised Quote: You can request your individual quote at any time via our leasing page..
Apply for Your Vivup Certificate: Use your Cowboy quote to apply for a Vivup certificate through Vivup's Cycle to Work program here.
Place Your Cycle to Work Order: Once you have your official Purchase Order (PO) from Vivup, reply to the email address you received your quote at and attach your PO. Alternatively, you can contact leasing@cowboy.com with your quote and PO.
Order Processing: We'll process your order as soon as possible, and you'll receive a confirmation email once it's complete.
Delivery of Your Cowboy Bike: Your bike will be delivered directly to your door after completing the order.
Where can I find the total price of my order?
When providing the total order value to Vivup, ensure it includes VAT and any applicable shipping costs. You can request the full price via our leasing page. The value of your voucher must reflect the total order price.
What should I do if the total in my cart exceeds my voucher amount
If the total in your cart is higher than your voucher, it may be due to unaccounted shipping costs or a change in pricing. Please reach out to us at leasing@cowboy.com so that we can assist you with your order.
Is a kickstand included in my quote?
The kickstand is always included on your bike and is therefore included in the quote price, regardless of the partner. This is why you will not see it clearly stated on your quote, but don't worry, it is always included.
