Cowboy

George from Cowboy

Mélanie from Cowboy

Henri from Cowboy

Click here if you need advice on maintenance, repairs, or connecting to your bike

Repairs & Tutorials 

Repair Guides: Cowboy 1, Cowboy 2, Cowboy 3

Solve the issue:  Lost/Loose/Broken/Bent Spoke (C1, C2, C3)

Lost/Loose/Broken/Bent Spoke (C1, C2, C3)

Solve the issue: Untrue Wheel (C1, C2, C3)

Untrue Wheel (C1, C2, C3)

Solve the issue: A Tire Puncture (C1, C2, C3, C4)

Tire Puncture (All models)

How to solve; Damaged tire side wall (C1, C2, C3)

Damaged/torn tire (C1, C2, C3)

Tire & Wheel Repair Guides for Cowboy 1, Cowboy 2, Cowboy 3

Tire, Wheel Repairs (Cowboy 1, Cowboy 2, Cowboy 3)

Soft Brakes (C1, C2, C3)

How to solve the issue: Noisy Brake Whilst Braking (C1, C2, C3)

Noisy Brake Whilst Braking (C1, C2, C3)

How to solve issues caused by brake pads are rubbing against your brake disc (C1, C2, C3)

Brake pad rubbing against brake disc (C1, C2, C3)

Here is the solution when your brake pads are rubbing against your brake disc, root cause is brake pad and caliper (C1, C2, C3)

Brake pad rubbing against brake disc (Caliper or brake pad) (C1, C2, C3)

How to solve: Rattling Noise from Brake Lever (C1, C2, C3)

Rattling Noise from Brake Lever (C1, C2, C3)

How to solve the issue: Noise from Damaged Headset Bearing (Cowboy 1, Cowboy 2, Cowboy 3)

Noise from Damaged Headset Bearing (Cowboy 1, Cowboy 2, Cowboy 3)

Brake and Handlebar Repair Guides for Cowboy 1, Cowboy 2, Cowboy 3

Brake and Handlebar Repairs (Cowboy 1, Cowboy 2, Cowboy 3)

Solve the issue: Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (C1, C2, C3)

Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (C1, C2, C3)

How to solve the issue: Crank - Crank Arm Loose (C1+, C2, C3)

Crank - Crank Arm Loose (C1+, C2, C3)

How to solve the issue: Belt - Broken/Damaged Belt (C1, C2, C3)

Belt - Broken/Damaged Belt (C1, C2, C3)

How to Solve: Noise from Bottom Bracket (C1, C2, C3)

Noise from Bottom Bracket (C1,C2,C3)

How to solve the issue: Clicking Noise from Crank (C1, C2, C3)

Clicking Noise from Crank (C1, C2, C3)

How to solve: Belt - Falling Off Due To Low Tension (C1, C2, C3)

Belt - Falling Off Due To Low Tension (C1, C2, C3)

Pedal, Crank, Belt Repair Guides for Cowboy 1, Cowboy 2, Cowboy 3)

Pedal, Crank, Belt Repairs (Cowboy 1, Cowboy 2, Cowboy 3)

How to solve: Broken.Seat Clamp Screws (C1, C2, C3)

Broken Seat Clamp Screws (C1, C2, C3)

How to solve: Broken/Worn Seat Clamp Screws (C1, C2, C3)

Worn Seat Clamp Screws (C1, C2, C3)

How to solve; Broken/Worn/Slipping Seat Clamp (C1, C2, C3)

Broken/Worn/Slipping Seat Clamp (C1, C2, C3)

Seat & Saddle Repair Guides for Cowboy 1, Cowboy 2, Cowboy 3

Seat & Saddle Repairs (Cowboy 1, Cowboy 2, Cowboy 3)

Repair Guides for Cowboy Cruiser/ST/Classic, Cowboy 4/ST

Repair Guides: Cowboy Cruiser/ST/Classic, Cowboy 4/ST

Solve the issue: Lost/Loose/Broken Spoke (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Lost/Loose/Broken/Bent Spoke (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Solve the issue: Untrue Wheel (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Untrue Wheel (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve the issue: Misaligned Mudguard/Fender (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Misaligned Mudguard/Fender (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve: Damaged/torn tire (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Damaged/torn tire (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Tire and Wheel Repair Guides for Cowboy Cruiser/ST/Classic, Cowboy 4/ST

Tire, Wheel Repairs (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to resolve the issue: Soft Brakes (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Soft or Leaking Brakes (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve: Rattling Noise from Brake Lever (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Rattling Noise from Brake Lever (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Solution when the brake pads are rubbing against your brake disc, root cause: brake pad and caliper (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Brake pad rubbing against brake disc (Caliper or brake pad) (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve issues caused by brake pads are rubbing against your brake disc (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Brake pad rubbing against brake disc (warped disc) (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve the issue: Noisy Brake Whilst Braking (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Noisy Brake Whilst Braking (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Brake Repair Guides for Cowboy Cruiser/ST/Classic, Cowboy 4/ST

Brake Repairs (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Solve the issue: Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Pedal - Damaged Crank Thread Due to Incorrect Pedal Installation (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve: Noise from Bottom Bracket (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Noise from Bottom Bracket (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve the issue: Crank - Crank Arm Loose (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Crank - Crank Arm Loose (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve the issue: Belt - Broken/Damaged Belt (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Belt - Broken/Damaged Belt (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve: Belt - Falling Off Due To Low Tension (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Belt - Falling Off Due To Low Tension (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve the issue: Clicking Noise from Crank (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Clicking Noise from Crank (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Pedal, Crank and Belt Repair Guides for Cowboy Cruiser/ST/Classic, Cowboy 4/ST

Pedal, Crank, Belt Repairs (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve the issue: Noise From Damaged Headset Bearing (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Noise From Damaged Headset Bearing (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Cockpit, Wireless Charging Repairs (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve; Broken/Worn/Slipping Seat Clamp (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Broken/Worn/Slipping Seat Clamp (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve: Broken Seat Clamp Screws (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Broken Seat Clamp Screws (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to solve: Broken/Worn Seat Clamp Screws (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Worn Seat Clamp Screws (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Seat & Saddle Repairs (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

How to get reconnected to your bike with your Android phone

I have an Android and I can't connect to my bike. What can I do?

How to reconnect your iPhone to your Cowboy bike.

I have an iPhone and I can't connect to my bike. What can I do?

Trips history - Bug

Solve your issue: I can't update my bike firmware

I can't update my bike

Useful when you can't connect or can't update your bike and you have an Android phone.

How to delete Bluetooth cache on Android

Florian from Cowboy

Tanguy Goretti

Eva from Cowboy

An issue with your app or with the connection to your bike? Click here.

App and Bike Connection issues

How to maintain the bike? (Cowboy Cruiser/ST/Classic, Cowboy 4/ST)

Please find the main tutorials for maintenance operations, basic repairs and accessories.

Tutorials

I have scratched my bike, is there a way to fix it?

Tips for storing your bike when it's not being used for a longer period of time or when riding during the winter months.

Repair Guides: Cowboy 1, Cowboy 2, Cowboy 3

Repair Guides: Cowboy Cruiser/ST/Classic, Cowboy 4/ST

App and Bike Connection issues

Maintenance