Some components of the bike need to be checked regularly. If you don't know how to do it, don't hesitate to ask one of our Service Partners. You can find the closest ones by clicking on the following map.
The brake pads
Brake pads are an important part of your bike and ensure that you can always drive in safe conditions.
It is recommended to check them every 1000 km or as soon as you feel a loss of braking strength or a creaky noise. We advise you to ask one of our Service Partners to check them.
Please have a look at the difference in appearance between a new brake pad (left) and a worn out one (right):
For the Cowboy 1, the brake pads we use are the TEKTRO E10.11. Or use another brake pad that fits our disc brakes (TEKTRO HD-M285).
You can buy them from us.
Here is a tutorial which explains how to replace them. Or see one of our Service Partners and they can replace the pads for you.
The lifetime of the belt depends on how you maintain it and the roads you use. The belt should be checked every 3500 km when used in ideal conditions. A belt used on dirty or sandy roads could last only 2000 km if not cleaned properly. Have a deep look at your belt to make sure it’s still in good condition.
If the belt shows traces of wear and tear (see image below), you need to replace it in order to avoid the sudden break of the teeth or a break of the belt itself during a ride.
In this piece on helpful bike maintenance tips, we explain how to adjust the belt tension to 40 lbs and how to align it.
Your tires should be checked every 5000 km, especially if you ride on country roads. Please have a deep look at your tires to make sure they are still in good condition. If you don't know how to check them, don't hesitate to ask one of our Service Partners.
If your tires show cracks on the sidewall, you need to replace them in order to avoid loss of adhesivity.
You can buy new tires at a local Service Partner. You can also buy the Schwalbe G-One original Cowboy 1 directly from us.
p.s. Don’t forget that tires can be recycled, and so we encourage you to get rid of them at an approved recycling point.
Here are a few tips to keep your bike in perfect state and maximize its performance:
Clean your bike
- Clean the belt with a wet cloth, a toothbrush or a sponge. Simply clean off any dirt gently with one of those items.
- Clean your disks with a cloth - dry or with some alcohol. Don’t use soap as it could damage them.
- Remove your battery and clean the rest of your bike using a moist cloth. The bike is not approved for steam cleaning, high pressure cleaning or cleaning with a water hose. Avoid spraying water directly on electronics (lights and LED module on your top tube), connectors and wires. You can use a damp cloth or soft brush to remove dirt and grime.
Inflate your tires
To avoid punctures, we recommend you to check your tire pressure and inflate your tires up to 4 bar (Cowboy 2) or 5 bar (Cowboy 1).
Tighten nuts and bolts
Inspect your bike and verify all nuts and bolts are well tightened.
Check your belt tension
Check the belt tension by pressing firmly down on it in the middle with your index finger. The deflection of the belt should be around 0.5 cm to 1 cm. If you have a belt tension measurement tool, the tension should measure around 40 lbs, or between 35 and 50 Hz. If that’s not the case, you can get your belt readjusted at one of our service partners.
You're good to go!