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Removable battery
Florian from Cowboy avatar
Written by Florian from Cowboy
Updated over 3 weeks ago

How long does it take to fully charge the battery?

Your battery can charge from 0% to 100% in less than 3.5 hours.

What should I do when using the battery for the first time?

When using your battery for the first time, we suggest to:

  • First, charge it fully (until the LED on the charger turns green)

  • Use your bike with the battery until the battery completely runs out and the assistance stops - this means your battery has reached 0%

  • Charge your battery again to 100%

This is called the battery calibration process. Once the calibration is complete, you can charge your battery the way you like. However, we suggest avoiding letting your battery level drop to less than 10%. It is not problematic if you do, but keeping the battery at more than 10% charge helps keep it healthy for longer.

Can I charge the battery without taking it out of the bike?

One of the great advantages of our batteries is that you can remove them from the bike to charge them anywhere you like. Unfortunately, it is not possible to charge them without removing them from the bike.

I would like to have a stronger battery: do you have stronger batteries, or can I buy a spare one?

We are always trying to improve our bikes and accessories, and improving the battery range is one of our priorities. Currently, we do not provide stronger batteries, but you can always buy a second battery from us for 539€. If you would like to purchase a second battery, go to the in-app chat in your Cowboy app, then click on "Something else" > "I would like to purchase a spare part".

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