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The After-Sales Support
The After-Sales Support
+3
12 articles in this collection
Written by
Tanguy Goretti,
Mélanie from Cowboy,
Levi from Cowboy
and 3 others
What about after-sales?
Written by
Mélanie from Cowboy
Updated over a week ago
Employee protection policy
Employee protection policy
Written by
Levi from Cowboy
Updated over a week ago
What are the customer support opening hours?
Written by
Levi from Cowboy
Updated over a week ago
What's the warranty policy?
Written by
Arnaud D
Updated over a week ago
How can I return accessories?
To return accessories you purchased from Cowboy. The process is different than returning the bike.
Written by
Levi from Cowboy
Updated over a week ago
How to store your bike and keep it in top condition during the colder months?
Tips for storing your bike when it's not being used for a longer period of time or when riding during the winter months.
Written by
Levi from Cowboy
Updated over a week ago
I have an iPhone and I can't connect to my bike. What can I do?
Written by
Tanguy Goretti
Updated over a week ago
I have an Android and I can't connect to my bike. What can I do?
Bluetooth connection issue between Android app and bike.
Written by
Eva from Cowboy
Updated over a week ago
Maintenance
How to maintain the bike? (Cowboy 4)
Written by
Levi from Cowboy
Updated over a week ago
Tutorials for maintenance and C4 accessories
Written by
Levi from Cowboy
Updated over a week ago
How can I repair a puncture?
Written by
Mélanie from Cowboy
Updated over a week ago
I have scratched my bike, is there a way to fix it?
Written by
Helen from Cowboy
Updated over a week ago