After-sales support | Cowboy FAQ

After-sales support

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10 articles in this collection
Written by Mélanie from Cowboy, Levi from Cowboy, Arnaud from Cowboy and 1 other

What about after-sales?

Written by Mélanie from Cowboy
Updated over a week ago

What's the warranty policy?

Written by Arnaud from Cowboy
Updated over a week ago

What are the Customer Support opening hours?

Written by Levi from Cowboy
Updated over a week ago

How to maintain the bike?

Written by Arnaud from Cowboy
Updated over a week ago

How can I repair a puncture?

Written by Mélanie from Cowboy
Updated over a week ago

I have an Android and I can't connect to my bike. What can I do?

Written by Stefanie Broes
Updated over a week ago

I have an iPhone and I can't connect to my bike. What can I do?

Written by Mélanie from Cowboy
Updated over a week ago

I hear a noise while I'm riding the bike. What can I do?

Written by Mélanie from Cowboy
Updated over a week ago

What is the exact autonomy I can get from my battery?

Written by Mélanie from Cowboy
Updated over a week ago

The top speed of the bike doesn't seem constant. Is this normal?

Written by Mélanie from Cowboy
Updated over a week ago