Our customer support team will get back to you as fast as possible during working hours (CET).
Send us an email at [email protected] and we'll get back to you as soon as possible during our working hours from Monday to Friday (9h - 17h).
If you'd experience any issue with the bike or app, it's best to use the in-app chat.
Monday to Friday from 9h to 17h
Saturday and Sunday 10h to 16h (only technical service)