How do i know i have this issue?
Your brake pads are rubbing against the disk, creating a squeaking or grinding friction noise and/or resistance while the wheel spins.
What causes this issue?
This issue is normally caused due to the misalignment of the brake caliper itself.
Is this issue covered by warranty?
Where to have this issue fixed?
This issue is not specific to Cowboy bikes, so it's quickest to visit your local bike shop who will be able to fix this in a few minutes. You do not need specific Cowboy parts for this, any bike shop will have them in stock.
Local Bike shop: We recommend visiting your local favourite bike shop to easily and quickly fix this issue. Just ask them to check your brake calipers, pads and discs and show them the instructions below.
Cowboy Certified Bike Shop: If you are near a Cowboy Certified Bike Shop, you can also drop in there. Check our map here
Cowboy Care: Subscribers can have this issue fixed by a Cowboy technician - find information here
Self repair: If you are handy, you can check the videos below and try it out yourself.
What spare parts are needed?
If required, brake pads are available here
What tools are needed?
3mm Allen Key, 4mm Allen Key (both provided in the Cowboy toolbox)
Repair Instructions
(If you are using a bike shop, you can show these instructions to them)