The referral program is an exciting opportunity for the Cowboy owners to gift free mudguards to their friends and family that want to purchase a Cowboy. These Cowboy owners will be rewarded with some free custom branded swag with every purchase made thanks to them, with a maximum of 3 rewards.
The more Cowboy bikes on the road, the closer we are to a future without cars in the city. Share the love.
How can I refer someone?
- Share your personal link whenever you want through the dedicated section on the app. If you are on your phone, you can click on the following link to access it.
- When your referral registers their email address on Cowboy's website, you’ll automatically be notified. Make sure to remind your friends to check out Cowboy so you don’t miss out.
- Once your friend buys a bike, they’ll get free mudguards and you’ll receive exclusive Cowboy swag. You'll get a confirmation email for the reward you unlocked.
- Your reward will be shipped to you at least 4 weeks following the delivery of your friend's bike. A UPS tracking link will be shared upon dispatch.
How can I keep track of my referral status?
You can visualize all your unlocked rewards within the app. You will also be notified when someone uses your link and purchases a bike thanks to your recommendation.
I don’t have a bike, I didn't order one yet and I got a referral link 🤩 How to proceed?
Just use your referral link, enter your email address and your free mudguards will be added to your shopping cart immediately. You can also buy them later using the discount link sent to your email inbox. Mudguards will be automatically added to your order and marked as free.
Can I exchange a reward for something else?
Cowboy's rewards are not interchangeable. Reach the next referral level to gain access to the next exclusive reward.
What if my friend buys several bikes?
One level is unlocked per friend. You will receive one free item of Cowboy swag and your friend will be able to receive one pair of mudguards for free.
What should I do if I see the mudguards are not marked as “free” on the checkout page?
Please make sure you've used the link that was shared with you to access your free reward. If you did and the item still has not been added, then please contact us on [email protected] and send us the referral link you received. We'll make sure to clear things up.
I bought the bike but I didn't click on the link I received or I found a link after my purchase. Can I still receive my mudguards for free?
We will unfortunately not be able to offer you and your referee free rewards if your purchase has already been made.
You are eligible for rewards for your first purchase only. So if you cancel your first order and place a second one with the link, the referral reward will not be shipped to you.