Bicycles theft is a problem we want to tackle at Cowboy. Two main features have been included in the App to prevent it.

Digital key  

You are the only person who can turn on the electrical assistance of your bike through the App. Each bike is linked to a unique account on the App.

Find My Bike

If your bike is stolen, you can use the Find My Bike function in the app to locate where your bike is. The Cowboy electric bike comes equipped with a SIM card, enabling GPS location.

  • The Cowboy bike is tracked using a GPS. 
  • The position is really precise (i.e. within a few meters) and allows to quickly find the bike back. 
  • If the bike is inside a building our customers can use the built-in Bluetooth scanner to know how close they are from the bike. 
  • This scanner acts as a "hot or cold" interface and is super simple to use.

Cowboy’s mission is to give you access to as much data as possible to enable you to find your bike back. Unfortunately we can’t guarantee, due to inherent technology limitations, the ability to trace your bike under all conditions. If your bike is in an area without cellular network coverage, it will not be able to send its position. Getting theft insurance is the best way to be 100% at ease in case of theft.

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