My order was delivered but was damaged
We're sorry to hear that your order arrived damaged. That should never happen, and we'll make sure to find the right solution for you.
Please report any visible damage to the delivery partner when signing for the package. Then, reach out to us via the chat on our website or in the app and ask to speak with the team. We'll review the situation together and make sure you get the support you need.
The delivery was unsuccessful, and the order was returned
If your order could not be delivered and is being sent back to us, please get in touch through the chat and ask to speak with the team. We will ensure your order is returned to you as quickly as possible.
I did not receive what I had ordered
If an item is missing from your order or you received the wrong item, please contact the team through chat and ask to speak with them. We will ensure that the missing or correct item(s) are sent to you as quickly as possible.