My order was delivered, but it was damaged, what should I do?
We are sorry to read that your order arrived damaged. This should not happen and we will definitely find a solution for you. Please get in touch through the chat or per email, and ask to chat with the team. We will make sure to find the best solution with you.
The delivery was unsuccessful and the order was sent back, what should I do?
If your order could not be delivered and is being sent back to us, please get in touch through the chat or per email and ask to chat with the team, and we will make sure to send your order back to you as quickly as possible.
I did not receive what I had ordered, what should I do?
If there is a missing item in your order or if you received the wrong item, please get in touch through the chat or per email, and ask to chat with the team. We will make sure to send the missing/the correct item(s) to you as quickly as possible.