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What are the customer support opening hours?

Levi from Cowboy avatar
Written by Levi from Cowboy
Updated over 3 months ago

Our customer support team will reply as quickly as possible during working hours (CET).

In-app and website chats

If you experience any issues with the bike or app, it's best to use the in-app or website chat.

  • Monday to Friday from 9h to 17h

Our AI bot is also capable of answering your questions 24/7.

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